Insights / From the workbench
From the
workbench.
Practical thinking for business owners. Explore the decisions behind useful websites and software, with questions to ask, steps to take and sources to read further.
What I check after a website looks finished.
The mobile experience, clear information and the next click.
One family. Two schools. One account.
Why the data model needs to reflect people’s real lives.
A beautiful world needs a reason to enter.
The difficult question behind an ambitious idea: why would someone return?
Can your customers actually complete the next step?
A visitor has decided to contact you. Can they finish the form? The answer matters as much as the work that brought them to your website.
Before you move a live platform, decide what must survive.
The homepage opening on a new server is encouraging. Before calling a migration complete, check the records, messages and everyday tasks the business depends on.
Does your business need an app, or a better mobile experience?
A customer checking your services once and a driver using your system all day need different things from a phone. Start there before choosing what to build.
An integration needs a failure plan.
A payment succeeds, but the order still says pending. Your team needs to know what happened before anyone clicks “try again”.
A beautiful website should not make people wait for it.
Your website may look excellent on a fast laptop. The more revealing test is what a customer sees and can do on an ordinary phone.
A useful software brief starts with the work.
“A dashboard and an admin panel” leaves most of the job undefined. A better brief explains who needs to do what, with which information, and who can approve it.
Who can actually operate your business platform?
You should be able to answer who controls the domain, who can recover an account and how to get your records out. Find out before the person who set it up becomes unavailable.
Who is looking after the website after launch?
“Maintenance included” can mean very little without a scope. Find out who checks the site, who responds to a problem and which changes require a separate quote.
In the press / Nigerian Tribune
Interview · 26 July 2026
Technology, child safety
and opportunities for young people.
In a Nigerian Tribune interview with Yetunde Ajanaku, I discuss RouteEd, the questions behind school-journey visibility and the opportunity for young people to build technology around real needs.
Read the interview in Nigerian Tribune